Pocket Jet 7:
Get Started Printing

Pocket Jet Full Page Mobile Thermal Printer: Resources to Get You Started

PJ7 How To Videos

How-to Videos

Questions about setup, compatible mobile apps, or other device features? Our experts are here to guide you with all your setup and labeling needs.

Guides & Resources for P-Touch products

Guides and Resources

Download the latest drivers, manuals, specs, and more. Visit our support page for a variety of easy-to-follow user and software guides.

FAQ

How do you load the thermal paper into the Pocket Jet?

Whether you have the perforated roll paper or single sheet, watch our experts show you how to load paper for easy mobile printing. Watch video tutorial >>

  • Paper should always be loaded face up with the black mark to the left of the printer near the printer’s lights.
  • If your selected paper does not have a black mark, make sure the shinier side is face down.
  • The side with the thermal coating should be faced up, if you are unsure which side has the coating, scratch both sides with a fingernail, and whichever side leaves a black mark should be the side that is face down.

How do you load the thermal paper into the Pocket Jet?

Whether you have the perforated roll paper or single sheet, watch our experts show you how to load paper for easy mobile printing. Watch video tutorial >>

  • Paper should always be loaded face up with the black mark to the left of the printer near the printer’s lights.
  • If your selected paper does not have a black mark, make sure the shinier side is face down.
  • The side with the thermal coating should be faced up, if you are unsure which side has the coating, scratch both sides with a fingernail, and whichever side leaves a black mark should be the side that is face down.

What are the pairing codes to connect via Bluetooth® or Wi-Fi?

Bluetooth pairing codes are the last 4 digits of the printer’s serial number which can be found on the bottom side of the printer or under battery. Wi-Fi pairing code will be the first 3 digits of the model number, followed by the last 5 digits of the printer’s serial number. (For instance, with the PJ773 model with a S/N of 12345 the code would 77312345). Also be sure to visit our video tutorial page to watch step by step instructions on how to connect to your printer. Watch video >>

What to do if documents are printing blank?

If you are experiencing this problem, find the answer here

How to print on stencil paper?

If you are trying to print to stencil paper, follow these steps.

Still having trouble? Contact our technical support team >>

 

Pocket Jet 7 Supplies

Premium Brother Supplies

Field tested. Brother Genuine. Thermal paper and label options that uphold quality and performance print after print. 

Software and Apps

Find the software information and downloads you need to get the most out of your printer – all in one, convenient place.

Mounting & Carrying Cases

Mount or carry your Brother PocketJet or RuggedJet mobile printers virtually anywhere and any way you need. Contact us if you need help.

Printer Registration

Register your Brother printer or labeler for free product updates and support, news about special offers, and new product announcements.