Technical Support

Expect an unprecedented level of service and support.

Brother technicians are standing by to provide fast, personalized service from our state-of-the-art customer service and depot repair facility. Expect fast, efficient assistance regarding questions about your product or technology. And in the case of warranty or repair, know that our goal is to get your product repaired and back on the job as quickly as possible. We use only genuine Brother parts to ensure maximum compatibility and performance.

Contact Customer Support

To receive help with a problem or to request product information for your Brother Mobile Solutions product, support is available Monday through Friday, 7:00am to 4:30pm US MT.

Please email us at [email protected]
Or call us at 1-800-255-0415

Printer Repair Status

If you currently have a printer receiving a repair, please Click Here to check your status.  Please make sure you have either your printer serial number(s) or your RMA number to receive your update.


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