What Retailers Need to Do Before, During, and After a Return to Save Costs and Satisfy Customers

Do you feel like returns are chipping away at your retail profit? You’re not alone. Recently, 91% of retailers surveyed reported that return rates are outpacing their revenue growth . And when you consider that every return represents a loss of margin — even if the item can be resold — it’s clear that rising returns pose a serious risk to underprepared retailers.

Managing returns can feel daunting. But it doesn’t need to be. In fact, up to 75% of margin loss from returns can be recaptured through optimized processes and complete reverse logistics processes. Regardless of the size of your retail operation, there are things you can do before, during, and after a return to minimize loss, promote sustainability, increase brand loyalty, and even win a sale.

Discover simple, affordable ways to free your retail operation from the weight of returns by downloading the white paper today.