While companies like Amazon and Walmart were already opening retailers’ eyes to the need for faster, more robust eCommerce services, the events of early 2020 introduced a whole new segment of shoppers to online ordering and pickup solutions that they might never have tried otherwise. This experience is expected to have a lasting impact on how consumers shop for everything.
Now more than ever, an efficient curbside pickup and/or delivery model should be part of every grocer’s growth and sustainability strategy. But the need extends beyond grocery, and well beyond today. Every retailer – from the big box store to the corner bakery – needs new solutions to serve their customers where and how they demand.
Get this free case study to discover how one regional grocer successfully implemented a new eCommerce solution to better engage customers, increase fulfillment, and effectively compete.