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Public safety agencies remain committed to protecting and serving citizens but added technology can help them be future-ready. When departments upgrade from their old manual processes they can experience greater efficiency, increased officer safety and reduced cost and errors. Proven technology solutions, such as eCitation systems, meet these needs and more.
To highlight these improved outcomes, Olathe Police Department’s Deputy Chief, Jack Fahrnow in Kansas City, KS discusses the Saltus Technologies DigiTICKET eCitation software solution. Combined with the Brother PocketJet printer series & RuggedJet 4 mobile printers, the eCitation technology provided his department with benefits at all levels.
Serving a town of 145,00 citizens in suburban Kansas City, the Olathe police department works to be on the leading edge of integrating technology into the police force. As a force of 200 sworn police officers and 30 civilians, Olathe PD has sought ways to improve the use of department resources. It was looking to transition from a decades old paper ticket /citation program to a more modern and connected eCitation solution.
On average, the Olathe PD issues 50,000 to 60,000 tickets a year. Issuing written tickets used valuable department time and resources. Tickets were also manually imported into the records management system. The department would also see 2 to 3% lost revenue due to ticket entry errors. Olathe PD leadership was seeking an eCitation system that could get the traffic stop down to less than 5 minutes and cut costly errors.
Olathe PD needed a solution that addressed many different ticketing situations. A big need was creating customized data reports. The Olathe PD moved forward with the digitTICKET eCitation solution from Saltus Technologies because of the software’s ability to provide data reports on a variety of tracking metrics to meet state mandates. The Saltus solution pairs with a Panasonic Toughbook and a mobile printer. The Olathe PD selected the Brother 4250 mobile printer because of its versatility and flexible mounting options.
The police department traffic unit, 14 officers, were the first to test out the Salutus / Brother eCitation solution. During the 45-day pilot to test out the system, it was well received and then rolled-out department wide.
Public safety agency time and resources are valuable. eCitation technology helps prepare your agency for the future and provides a seamless ticketing system. Here are a few ways eCitation can help your agency:
digiTICKET eCitation solution is an innovative force multiplier for public safety – enabling officers to quickly create and submit tickets electronically. It can easily and accurately reproduce ticket formats used by your officers – including municipal ordinances, state statutes, traffic tickets, parking tickets, and code enforcement violations. Get more information on Saltus Technologies and digiTICKET today.
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