How has Brother delivered?
Fewer administrative burdens:
Since they’ve rolled out the new mobile invoice printers, the distributor reports that admins are seeing a dramatic decrease in the time they used to spend troubleshooting printer issues.
“It’s great having printers we don’t consistently or constantly have to worry about.”
Because their team was able to get the printers up and running effortlessly, there wasn’t any significant downtime for installation or employee training.
Happier sales reps / DSD drivers:
Reps are easily navigating the new mobile printers and have been pleased with the lasting battery life and reliable performance. They love the simplicity the printer brings to their day:
“All they have to do is come in and pick up the printer and plug it in at the end of the day. They can print clean and fast receipts that customers can see better. And they don’t have to worry about turning the printers on and off to conserve battery.”
Responsive, personable customer service:
They appreciate the responsive, personable experiences they’ve had with Brother throughout the whole process. And they’re confident they will get the support they need when they need it.
Ample in-stock options, lower-price points:
The distributor was able to acquire the number of mobile printers they needed, on time and on budget.